Terms of Service and Privacy Policy

Terms of Service for the Use of the RequestnGetit Portal

1. General

(1) RequestnGetit provides a web interface for Villa owners, who are private providers of accommodation (hereafter referred to as “Providers”), to list their vacation property in a database that can be linked with the Providers' various booking websites. Users seeking luxury accommodation (hereafter referred to as “Users”) shall be granted access to this database via www.RequestnGetit.com and be directed to the website of the Provider of the luxury Villa, in order to carry out the booking process.

(2) These Terms of Service regulate the use of the database via the aforementioned RequestnGetit website and include access from the website by RequestnGetit, as well as any portals or applications for mobile devices provided by third parties. These Terms of Service apply exclusively. RequestnGetit rejects the application of any alternative terms of service imposed by the User.

(3) The usage of RequestnGetit website and the provided database ("Our Website") is only permitted for private use. A commercial usage of Our Website is explicitly prohibited. Our Website is not to be used for false, fraudulent or speculative reservations, nor for reservations to cover future demand. By using Our Website you confirm to abstain from the following actions and measures without previous written consent by RequestnGetit:

- To access our website by using a manual for automated process that exceeds the purpose of personal use or the inclusion of RequestnGetit into a search index. The use of automated systems or software to extract data from Our Website (so called "screen scraping"), is prohibited for non-commercial and commercial purposes.

- To infringe on existing restrictions in robot-exclusion-headers on Our Website or to circumvent measures that restrict or prevent the access to Our Website.

- To use a device, software or program that affects or tries to affect the regular functionality of Our Website, or to carry out an act that inappropriately strains our servers, computer or network.

RequestnGetit reserves the right to end, suspend or limit the access to all or specific components of Our Website at our own discretion without previous announcement and under exclusion of any liability.

2. RequestnGetit services for users

(1) RequestnGetit provides a list of Luxury Villas, that enables Users to identify the most suitable option in the database and then forwards the User to that Provider's site. RequestnGetit is therefore not the service provider for any of these websites. 

(2) Users may use the RequestnGetit database free of charge.

(3) RequestnGetit advises that Villas posted by Providers may be subject to a commission in the event of a successful booking contract. The manner in which this contract between the User and the Provider is formed and any content within such contract must be consistent with the law and with any agreement between the two parties concerned.

(4) As RequestnGetit provides its services free of charge, the User has no right to damages or the enforcement of the contract. RequestnGetit retains the right to cancel the offer at any time without notice.

3. RequestnGetit is not liable for offers or subsequent booking contracts

(1) RequestnGetit is solely the technical services provider, only providing a list of luxury Villas. RequestnGetit does not assume any liability for any Villas listed. The Provider carries sole responsibility for all and any Villas posted on the website. RequestnGetit does not assume any liability for the accuracy or currency of the information posted by the Provider, particularly where this information is stored on a mobile device.

(2) Any bookings of vacation Villas exist solely between the Provider and the User. RequestnGetit is exempt from any contractual regulation, agreement or claim existing between the User and any external booking agent. Bookings shall be governed exclusively by the General Terms and Conditions of the service provider or travel agency, particularly with regard to cancellation and withdrawal. The booking service provider or travel agency remains the sole point of contact for booking and payment processes, as well as any questions relating to that contract. RequestnGetit is not able to provide any information on these matters.

(3) The previous paragraphs (1) and (2) remain effective provided that and if RequestnGetit captures bookings or booking inquiries or the associated data and information itself, for the purpose of the transmission of a booking or booking inquiry to the provider (e.g. within the scope of express bookings or inquiry forms).

4. Prices

(1) The prices indicated in the Villas are provided by the Provider and it is subject to change without any notice.

5. Liability

(1) RequestnGetit is not liable for the accuracy, quality, completeness, reliability or credibility of Provider created content and/or Villas. In particular, RequestnGetit does not provide any recommendation or further information regarding the choice of Provider and/or offer.

(2) RequestnGetit is not liable for any technical disruption where the cause lies outside of RequestnGetit's field of responsibility, or caused by force majeure.

(3) RequestnGetit does not guarantee uninterrupted access to data. RequestnGetit retains the right to conduct technical maintenance as required for as long as necessary.

(4) RequestnGetit is only liable for damages, regardless of legal basis, caused by deliberate intent and gross negligence. There is no liability for simple negligence except in cases of injury to life, body or health and for claims arising under the Product Liability Act.

(5) Limitations to RequestnGetit's liability also apply to the personal liability of all employees, representatives and agents.

6. Privacy

(1) RequestnGetit gives the highest priority to protecting User information. For further information please refer to the RequestnGetit Privacy Policy.

(2) Personal information is only provided, processed and utilized with the consent of the User or where the collection, processing or use of such data is permitted by law.

7. Changes to GTC

(1)> RequestnGetit retains the right to make changes to the GTC with appropriate notice of at least six weeks. In the case of any changes, RequestnGetit shall announce the changes on the website, and nominate the date at which the changes are to enter into effect.

(2) Where the User does not reject these changes within six weeks from the announcement date, the amended GTC shall be deemed accepted by the User. Users shall be reminded of this in the Changes to Conditions announcement.

8. Final conditions

(1) The laws of Greece and European Community apply in using the service. The place of execution and the court of jurisdiction for all disputes arising from or related to this contract with traders, legal entities under public law or public bodies is Athens, Greece.

(2) Should one of these Terms of Service become invalid in whole or in part, or unworkable under law, this does not affect the validity of the remainder of the contract.

(3) The European Commission Platform provides a platform for Online Dispute Resolution. You can find this platform under the following link: ec.europa.eu/consumers/odr/

RequestnGetit does not participate in, or is obliged to participate in, an online dispute resolution before a consumer dispute resolution institution.

Privacy Policy Regarding the Use of Data on RequestnGetit.com

1. Overview

The following Privacy Policy contains information about the way and extent to which personal data is processed by RequestnGetit. Personal data is information that can be directly or indirectly attributed to or associated with you personally, such as your name or your email address.

2. Name and contact details of the controller responsible for processing and the company's Data Protection Officer

This Privacy Policy applies to the data processing performed by RequestnGetit to be contacted at info@RequestnGetit.com, and for the following website or application: www.RequestnGetit.com.

3. The purposes for which data is processed, the legal basis and legitimate interests pursued by RequestnGetit 

3.1. Accessing our website/application

When you access our website/application, the below information is stored in our server for analytics purposes:

  • the IP address of the requesting internet-enabled device
  • the date and time of access
  • the browser you are using, and potentially the operating system of your internet-enabled computer, as well as the name of your access provider
  • the device used (e.g., a desktop computer or a smartphone)

The data will be erased as soon as it is no longer required for the purpose of its initial collection. In the case of data collection to enable making the website available, this is the case when the respective session ends.

3.2. Bookings

We do not offer travel services ourselves. Rather, we enable you to book vacation Villas offered by our providers.

3.3. Cookies: General Information

We use cookies on our website on the basis of Article 6 (1) (f) GDPR. Our interest in optimizing our website is deemed to be legitimate within the meaning of the aforementioned provision.

Cookies are small files that your browser automatically creates and that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website or use our app. The information stored in the cookie is tied to the specific device used. 

On the other hand, we use cookies to statistically record the use of our website and to optimize our services. These cookies enable us to automatically detect that you have previously visited us when you return to our website. Most browsers accept cookies automatically. You can configure your browser so that no cookies are stored on your computer or to make sure that a message always appears before a new cookie is created. However, disabling cookies completely may mean that you will not be able to use all the features of our website. The storage period of cookies depends on their purpose and therefore varies.

3.4. Analytical tools

In order to customize and continuously optimize our websites in line with users' needs, we deploy tools on the basis of Article 6 (1) (f) GDPR which permit us to analyze the use of our website.

3.4.1. Google Analytics

We use Google Analytics, a web analytics service provided by Google. In doing so, pseudonymized usage profiles are created and cookies are used. The information generated by the cookie about your use of this website is transmitted to a Google server in the US and stored there. Google complies with the Privacy Policy of the US Privacy Shield and is registered with the U.S. Department of Commerce's US Privacy Shield Program. In addition, we have entered into a data processing agreement for the use of Google Analytics. Under this agreement, Google assures that Google processes data in accordance with the General Data Protection Regulation and ensures the protection of the data subject's rights.

The information is used to evaluate the use of the website, to compile reports on the activity on the website, and to provide other services related to the use of the website and internet usage for the purposes of market research and to customize the design of these websites in line with the needs of users. The IP addresses are anonymized, which means that it is not possible to identify specific individuals (“IP masking”).

3.5. Third party websites

RequestnGetit cooperates with providers (see in-detail our Terms of Service where our providers are referred to as “Providers” in section 1 (1)). Once you are redirected to a provider's website, the terms of the respective provider apply.

Neither providers, nor intermediaries of the provider's offers (affiliate) drop cookies or use other tracking-codes on our website. Cookies or tracking-codes are used after the redirection, upon which RequestnGetit has no influence. 

4. Contact information

We provide you with contact information which you can use to ask us questions. The use of the contact information is voluntary, and your data is processed in order to fulfill our contractual service obligations (Article 6 (1) (b) GDPR).